Former Starbucks employee speaks out after video of angry rant posted to Facebook

Posted in angry, tolerance by Lily Moritz

There is an old saying that “The customer is always right.” Even when you know he or she is wrong, the customer is STILL right.

If you’re running a store, you’ve got employees working below you that you are expected to set an example for. If your position is running the cash register, making the coffee, stocking or cleaning, you’re still important. You’re still working with people. You’re still a representative of the company that you work for.

I get it if you’ve had a bad day, a bad night, got in a fight with your mom, your boyfriend, your ex is giving you problems, or the woman down the street is causing trouble again. I totally get it. It happens to the best of us. But if I’m your customer, I’m not there to be your proverbial punching bag. I’m not there to be publicly humiliated, berated, verbally abused or accused of stealing while I am still standing in front of the register with the product I wish to purchase clearly visible in my hand. I am there to place my order, buy my items and get out.

This one customer however, survived all that in a Starbucks in Queens, NY earlier this month by an angry employee who called herself a “manager.”

If you work in a restaurant, in hospitality services, or retail of any kind, what are your experiences with situations like this?

Have you ever felt like a customer was making your blood boil?

What steps would you take to keep yourself from exploding on the job?

Please share and pass this along!
https://www.facebook.com/cartoonlovefamily/videos/10206829559001736

Help to share this too much attitude at Starbuck on grand ave 86-51 Broadway Elmhurst New York 11373 on Tuesday may 12th ,2015 her name is Melissa she called the cop and the cop told Chinese lady to complain online . She didn’t act like manager and all the time she has a high attitude to the customer.

Posted by Pennapa Castro on Tuesday, May 12, 2015

1Oct2014

Hummus is an Arabic word, but it’s loved so much by Jews and Arabs alike.

Posted in complain, Cuisine, Food, get heard, Israel, Musings, tolerance by Lily Moritz

“Hummus is an Arabic word (حمّص ḥummuṣ) meaning “chickpeas,” and the complete name of the prepared spread in Arabic is حمّص بطحينة ḥummuṣ bi ṭaḥīna, which means “chickpeas with tahini”.”

https://en.m.wikipedia.org/wiki/Hummus

It is an Arabic dish that became so loved by both Jews and Arabs alike in the Middle Eastern area that it became an Israeli national food staple. According to the article, Jews would go into the Arab quarters for a bite of authentic hummus.

So if you’re boycotting your Tribe, Sabra or other favorite hummus brands, you might want to keep this in mind: most likely, the brand you’re buying is certified kosher, has Jews, Muslims, or people of Middle Eastern nationalities on it’s staff. Then consider this: I have read that the dietary laws of Halal ALLOW for the consumption of Kosher food.

Finally, think about whom all these anti-Israel boycotts are really affecting. I believe that this would have little to no affect on their army or reserves. Israel has one of the finest armies in the world and the kids over there look forward to the draft.

Then there are the employees of these companies that you’re boycotting. There are both Israelis and Arabs making the products side by side; hummus, Ahava beauty products, and more; and it is the food from their mouths that you are taking because you don’t like what you are seeing in the media.

If you don’t like what you’re seeing on the news or reading about in the papers and online and you REALLY want to make a change, then go go to Israel and petition the government yourself. Don’t plaster the streets with your stickers and propaganda, because impressing your beliefs on the rest of us is the last thing that people want to see.

Nestlé owns about 51% of Osem, an Israeli company that owns Sabra. Maybe you’ll want to boycott them too?

http://en.m.wikipedia.org/wiki/Osem_(company)

I bought Sabra guacamole yesterday because I wanted guacamole, NOT because it is made by an Israeli company.